'Cisco’s Web Enablement Essay\r'

'CEO John Chambers believed that â€Å"by providing the end-to-end network plumbing, we can change the management entire companies and industries operate. ” How did lake herring’s IT blade-enablement initiatives reinforce and pose that tenet? Explain your answer with examples. lake herring began web development in early 1990s. cisco invested just about $100 million to web-enable all the applications development sample set of tools and smart group of people. Most of the interactions with customers, render and suppliers were network- base and began at lake herring’s home varlet which allowed them to do business with lake herring more expeditiously and effectively.\r\nBelow are some of the examples of the intranet and net profit applications that were create part of this initiative: Intranet Applicationss: Employee Self-Service & conference and distance learning: Cisco’s corporeal intranet, Cisco Employee Connection, a centralized portal t o admission price the information, tools and resources needed to streamline processes, facilitate knowledge supersede and maximize employee productivity met the unique needs of 40,000 convinced(p) employees.\r\nTraining modules were easy to employees to be trained from their desktops through the distance learning application. The usage of training modules was introduce to improve the quality and its effectiveness. Personalized home pages using ‘My Yahoo! ’ retrieved information from the internet ground on user preferences and pushed it to their desktops. Cisco’s quarterly meetings were available for employees to be viewed from their desktop.\r\nThis not just doubled the attendance but also enhanced the Cisco’s culture of maintaining a strong relationship with each employee. Internet Applications: Customer Self-service through website Cisco’s customer self-service portal built on Cisco. com, a comprehensive, web-based, online resource for inf ormation and networked application, was the capital vehicle for delivering responsive, around the clock support for its customers. They relied on Cisco. com to get their questions answered, diagnose network problems, provided solutions and expert helper worldwide.\r\nIt was translated into 17 languages for international customers. Cisco’s customers were passing satisfied and enjoyed the lower cost of doing business with Cisco than those who do not used internet based applications to support. Net commerce through the web: Cisco was an early pioneer in using the internet for full electronic commerce. Customer could place and overcompensate their orders using Cisco. com. As of January 2001, internet-commerce-based revenue represented 92% of the total revenue base.\r\nProductivity gains of 60% for Cisco and 20% for Customers and resellers were being realized through online commerce. besides the higher up examples there were other intranet and internet based applications whi ch increased the productivity of its employees and improved supply chain of mountains process & customer satisfaction. Thus the above web-enabled systems reinforce and demonstrate the CEO’s belief of changing how companies and business operate. It was very clear that Cisco was successful in the principles of using internet in doing general business.\r\n'